As the dreaded April 15 tax deadline approaches, multiple tax-preparation outlets and entities use the term “free” as a means to generate traffic. Customers... Keep Reading

As the dreaded April 15 tax deadline approaches, multiple tax-preparation outlets and entities use the term “free” as a means to generate traffic. Customers often come to the conclusion that “free” typically is associated with the bottom-level service or something that is deemed simple, such as a 1040EZ form. But what if you don’t reside in that group and need more specific help with filing? FreeTaxUSA forgoes the fancy marketing and overblown rhetoric and puts its mission statement in simple terms: federal simple returns are free and ones that required more attention are a mere $5.95. That less-than-six-dollar price tag trumps all competitors, which typically chime in around $20. The $5.95 price tag is dubbed the “Deluxe” edition, which also includes priority customer service. That simply means that you’re questions and concerned are addressed and answered immediately, with little or no wait time included. Despite the price and what some may associated with quality or lack thereof, FreeTaxUSA is hardly a lackluster attempt at solving the inner-workings of federal and state taxes with little or no ammunition. FreeTaxUSA has all the same bells and whistles as larger companies, including the ability to file online, pay at the point of completion and fast refunds directly into a checking or savings account. FreeTaxUSA also includes, as part of its nominally priced deluxe edition, assistance with auditing and the ability to try the service before you ultimately decide to buy. Furthemore, FreeTaxUSA doesn’t promise a low price only to add hidden charges once the return is completed – a popular tactic among less-known and less credible tax preparation organizations. FreeTaxUSA earns the majority of its business on referrals and returning clients, two outstanding attributes that are tell-tale signs of a company that puts customer service and support ahead of the art of doing taxes. File that under “r” for remarkably refreshing.