02/14/18
Verizon Wireless caught our attention with the "Can You Hear Me Now?" marketing campaign.
And, boy, were we listening.
Verizon is the premiere wireless carrier in the world, and that hasn't fallen on deaf ears despite plenty of attempts to sway that conversation and ranking by others in a marketplace that is all about customers jumping ship from one company to another.
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08/14/16
Verizon FIOS doesn't pretend to be cable. They strive to be better than their cable counterparts, and exceed at that very task.
For those who have Verizon FIOS, you'll have to listen really closely for any quips about what is wrong with the service. And by "listen closely," you're talking about no ill feelings toward Verizon FIOS whatsoever due to its reliability, customer satisfaction and the ability to bundle services (cable, internet and phone) and ultimately a price point that is nothing short of spectacular.
How exactly does Verizon FIOS do it in the face of stiff competition?
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03/07/16
Shopping for a smartphone or tablet requires a mobile carrier of excellent range and service: It demands a wireless provider of national depth, customer satisfaction and an established reputation for excellence.
Those rules apply to any and all devices, from choosing an iPhone or iPad to selecting an Android handset or tablet.
You have a right to get the most relevant product information, and the most timely discounts and promotions, from a vendor of excellent skill and staffing.
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03/01/16
For all intent and purposes, Comcast has it all.
Internet. Phone. Cable. All the bells and whistles and even combo packages that are well under $100.
But for what seems like the prom king that is Comcast looking out at all the other contenders, Comcast feels more like a pretender, call it the principle at the school and hardly the king of kings.
But why is Comcast so hated? What happened to turn the largest communications company in the world into one of the more despised and hated companies, not just in the cable industry, in the world?
Is Comcast in need of a public relations overhaul? Or is the truth so simple that Comcast, based on the service it provides or how they bill ahead, simply always going to be unfairly bashed by customers no matter how hard they try?
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01/30/16
Every year, a list surfaces that details the host hated companies in the world, mostly predicated on customer disaffection and subsequent customer service that leaves a lot to be desired.
The list changes year to year, but one company makes it a point to be part of it, either by accident or they're just that inept.
That company is most likely the cable provider in your very own living room: Comcast.
The largest communications company in the world is seen by the masses as the most annoying and one that they'd rather not to business with, if they can help it.
Why exactly is Comcast so hated?
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