Music123 isn’t just a cleverly devised business name but rather a mentality. They want to make shopping for musical instruments and accessories as easy as possible...
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Music123 isn’t just a cleverly devised business name but rather a mentality. They want to make shopping for musical instruments and accessories as easy as possible.
That sentiment isn’t hard to fulfill for Music123 as the site is riddled with low prices, expert service and an easy-to-navigate shopping experience.
Music 123 offers customers a “Happy Customer Guarantee,†which guarantees the lowest possible price on musical instruments, accessories and equipment such as mixers, microphones, DJ software and bags to carry everything.
The guarantee affords buyers 45 days to not only return an item completely but also to find a lower price. If a customer finds a lower price, Music123 will refund you the difference.
Equally impressive at Music123 is its impressive lineup of experts that are equipped to service customers. These aren’t run-of-the-mill associates but rather current and former musicians who have made music their life-long passion.
As for the Music 123 web site, it is constructed simply but effectively to allow customers to shop by brand or department. But Music123 isn’t an online store that deals in generic products or brand names; they sell the big boys including American Audio, Road Runner and Fender.
They even include a very exclusive “Rewards Club,†which keeps customers abreast of new products and discounted items. Speaking of clearance merchandise, Music123 also includes its much-loved “Deal Central†and a section to purchase used items. The Deal Central is riddled with merchandise that is being spotlighted as a sale item. The used section is especially appropriate for those not fully committed to learning an instrument, such as a school-aged student taking up band for the first time. Parents may be more apt to buy used – just to see if their budding musician blossoms fully into a full-fledged rock star.
Music123 implements a step-by-step approach to help guide customers to a pleasant shopping experience that isn’t overly pushy or determined more to over-sale the client on something they don’t need.
That type of commitment to service sounds pretty sweet.